Reviews ⭐
All locations
Auto (Monthly)
Last 12 months
vs Preceding period
Avg rating
4.85↑ 2.1%
vs 4.75
Total reviews
3.7M↑ 12.4%
+412K this period
Response rate
92%↑ 8.0%
vs 85%
Response time
3.4h↓ 18%
vs 4.1h
Average Rating
Displayed rating trend for the selected period.
Total Reviews
New reviews and cumulative review total.
Response Rate
Share of each period’s reviews answered to date.
Response Time
How long reviews from each period waited for a reply.
All time chart
Click or drag to view a period.
Sentiment
78% positive8% negative