Talk to us

One address, read by the people who build ReviewsPlugin. There is no ticket queue and no bot in front of it — pick the reason below so your message starts in the right place.

Send us a message

We answer within one working day.

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Or just write to us directly

Every message is read by a person. We are a small team, so please allow a little time — and see below for what to include if you want the answer in one reply rather than three.

What to include

None of this is required. It is simply what we would otherwise have to ask you for, which costs a round trip.

  • The email address your ReviewsPlugin account uses, if you have one.
  • The address of the page where the widget is installed, if the problem is on a website.
  • A screenshot. For anything visual it is worth more than a paragraph.
  • Which platform the reviews come from — Google, Facebook, Yelp or Tripadvisor.

You may not need us

A few things are faster to do yourself than to ask about.

  • Pricing and what happens after the beta — answered on the pricing section and in our Terms.
  • What data we hold and for how long — set out in the Privacy Policy.
  • Cookies, and changing your choice — on the Cookie Policy page.
  • Disconnecting a location, or deleting your account — both are in the product's settings, and neither needs us.

Rich Plugins SL

Plaza San Cristóbal, 14, 03002 Alacant/Alicante, Spain · CIF B19806272

We have no walk-in office and no phone line. Email reaches us faster than anything else would.